Our Products

Trusted Digital Platforms for Compliant Life Sciences

Three production-ready platforms each built to meet the security, compliance, and operational requirements of regulated environments.

Our product line covers the operational and compliance challenges that recur across life science IT governed file exchange, digital validation, and secure enterprise AI. Each platform ships with the audit trails, access controls, and compliance alignment your quality and IT teams require.

Product Portfolio

Three Platforms. One Focused Partner.

Each product addresses a distinct but related challenge in regulated IT. They can be deployed independently or together as part of a broader digital infrastructure strategy.

File Transfer

HT MFT

Managed File Transfer Platform

Secure, Compliant, and Intelligent File Exchange for Regulated Environments

HT MFT automates and governs file exchange across internal systems, partner networks, and cloud environments built for organizations where every data transfer must meet compliance standards. It replaces fragile manual handoffs with a secure, monitored platform that generates defensible audit evidence with every transaction.

  • Main use case: Automated exchange of regulated and sensitive files across systems and partners
  • Target user: IT operations managers, quality coordinators, and compliance teams in pharma and regulated labs
  • Key benefit: Complete audit trail and compliance evidence for every file transfer event

Life Sciences · Regulated Labs · Enterprise

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Validation

HT Digital Validation Accelerator

for OpenText ALM

CSA-Aligned, Paperless Validation for Regulated Systems

A purpose-built validation acceleration layer for OpenText ALM that digitizes the entire validation lifecycle from requirements through testing, traceability, and approvals. It enables pharma and life science IT teams to meet CSA and 21 CFR Part 11 requirements while dramatically reducing cycle time, manual effort, and paper-based overhead.

  • Main use case: End-to-end digital validation lifecycle management within OpenText ALM
  • Target user: Validation engineers, QA/RA managers, and system owners in pharma and biotech
  • Key benefit: Reduced validation cycle time with full CSA alignment and traceability

Pharma · Biotech · Medtech

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AI Platform

HTI Chat Engine

AI-Powered Knowledge Platform

Search Less. Solve Faster. Stay Private.

An enterprise AI chat platform built on a multi-stage RAG pipeline, designed for organizations that need powerful document intelligence with strict data privacy and tenant isolation. Users interact with their own scoped datasets SOPs, technical documents, knowledge bases receiving accurate, sourced answers without any cross-tenant data exposure.

  • Main use case: Secure AI-powered Q&A and search over internal regulated document repositories
  • Target user: IT teams, knowledge managers, and compliance leaders in regulated and enterprise organizations
  • Key benefit: Enterprise-grade data isolation with no leakage between tenants or user groups

Life Sciences · Enterprise · General

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File TransferLife Sciences · Regulated Labs · Enterprise

HT MFT Managed File Transfer Platform

Secure, Compliant, and Intelligent File Exchange for Regulated Environments

HT MFT is a managed file transfer platform purpose-built for regulated industries where secure, traceable, and policy-governed data exchange is non-negotiable. It supports multiple transfer protocols and enforces encryption, access controls, and governance policies from the moment a file enters the pipeline to the moment it reaches its destination.

Unlike general-purpose file transfer tools, HT MFT is designed with compliance evidence as a first-class output every transfer generates audit-ready records that support regulatory inspection readiness. Organizations can automate complex multi-step workflows without sacrificing the traceability their quality and compliance teams require.

The platform provides a centralized monitoring console that gives IT and operations teams real-time visibility into transfer status, failures, and performance reducing the manual investigation burden and enabling proactive incident response.

Who Is It For?

  • IT operations and infrastructure teams in regulated industries
  • Quality and compliance managers requiring defensible audit trails
  • Lab data coordinators managing instrument and system data flows
  • CDMOs and CROs exchanging sensitive sponsor data
Security
Analytics
Workflow
Compliance
Built for production deployment in regulated environments

Key Features

  • Secure multi-protocol file transfer (SFTP, FTPS, HTTPS, AS2)
  • Compliance-ready encryption and data protection controls
  • Automated workflow orchestration with conditional routing
  • Centralized monitoring dashboard with real-time transfer status
  • Comprehensive audit logging and compliance reporting
  • Role-based access control and multi-tenant user management
  • Configurable alerting for failures, delays, and anomalies

Typical Workflows Supported

  • Regulated data exchange between pharma sites and CDMOs/CROs
  • Automated batch file delivery to and from analytical instruments
  • Secure partner and vendor file sharing with audit evidence
  • Cross-system data handoffs between LIMS, ERP, and cloud storage

Integration Points

LIMS and laboratory informatics platformsERP and enterprise data systemsCloud storage (Azure Blob, AWS S3, GCP)Partner and vendor networks via standard protocols
ValidationPharma · Biotech · Medtech

HT Digital Validation Accelerator for OpenText ALM

CSA-Aligned, Paperless Validation for Regulated Systems

The HT Digital Validation Accelerator transforms how life science organizations approach system validation by bringing the entire lifecycle requirements, test design, execution, traceability, and approvals into a single digital workflow within OpenText ALM. It eliminates the paper trails, disconnected spreadsheets, and manual signature processes that slow validation teams down and introduce documentation risk.

Built in alignment with FDA's Computer Software Assurance (CSA) guidance and GAMP 5 principles, the accelerator applies a risk-based approach to validation effort focusing rigor where it matters most rather than applying uniform documentation overhead to every system. This allows teams to be leaner without becoming less compliant.

With dynamic traceability matrix generation, automated evidence packaging, and role-based governance built in, the accelerator makes regulatory inspection readiness a byproduct of normal workflow not a separate, time-consuming preparation exercise.

Who Is It For?

  • Validation engineers and CSV/CSA specialists in pharma and biotech
  • QA and RA directors overseeing validated system portfolios
  • System owners responsible for maintaining validated state
  • IT project managers delivering systems into regulated environments
Security
Analytics
Workflow
Compliance
Built for production deployment in regulated environments

Key Features

  • End-to-end digital validation lifecycle within OpenText ALM
  • CSA-aligned, risk-based validation framework and effort categorization
  • Paperless approvals and digital signatures (21 CFR Part 11 aligned)
  • Automated requirements-to-test traceability matrix generation
  • Validation evidence packaging and summary report generation
  • Role-based governance with segregation of duties enforcement
  • Test script authoring, execution tracking, and defect management

Typical Workflows Supported

  • New system validation and go-live qualification (IQ/OQ/PQ or CSA)
  • Periodic review and validation status maintenance
  • Change control documentation and impact assessment for validated systems
  • Regulatory inspection readiness and evidence retrieval

Integration Points

OpenText ALM (primary platform)LIMS and eQMS systems for system context dataEnterprise SSO and identity management platformsDocument management systems (SharePoint, OpenText Content Suite)
AI PlatformLife Sciences · Enterprise · General

HTI Chat Engine AI-Powered Knowledge Platform

Search Less. Solve Faster. Stay Private.

HTI Chat Engine is an enterprise AI platform built from the ground up for organizations that need powerful, private document intelligence without the compliance and data governance risks of general-purpose consumer AI tools. It delivers a multi-stage RAG pipeline covering retrieval, query expansion, semantic search, reranking, and context assembly that consistently surfaces accurate, sourced answers from your own internal documents.

The platform's architecture is built around strict tenant isolation: each user group or department interacts only with their own scoped dataset, and no data crosses tenant boundaries. JWT authentication, role-scoped route guards, and a granular admin permission matrix give IT and security teams the control they need to deploy AI safely in regulated and sensitive environments.

Designed for production workloads, HTI Chat Engine handles document ingestion (PDF, DOCX, TXT, Markdown up to 100MB), delivers responses via live token streaming, and provides programmatic API access for integration into existing workflows and internal tooling.

Who Is It For?

  • IT and platform teams deploying secure enterprise AI
  • Knowledge managers and documentation teams in regulated industries
  • Compliance and quality leaders needing scoped, auditable AI access
  • Operations and R&D teams seeking faster access to internal knowledge
Security
Analytics
Workflow
Compliance
Built for production deployment in regulated environments

Key Features

  • Multi-stage RAG pipeline with query expansion, ChromaDB search, and cross-encoder reranking
  • Exact token budgeting with binary-search truncation for consistent context quality
  • Live SSE token streaming with stop-generation control
  • JWT authentication with auto-refresh and role-scoped route guards
  • Document ingestion for PDF, DOCX, TXT, and Markdown (up to 100MB)
  • Enterprise admin console with granular permission matrix
  • Per-tenant data scope isolation no cross-tenant data exposure
  • Scheduled maintenance mode with automated traffic routing
  • Programmatic API access for integration into internal systems

Typical Workflows Supported

  • AI-powered Q&A and search over SOPs, protocols, and validation documents
  • Technical knowledge base navigation for lab and operations teams
  • Internal support automation over product documentation and runbooks
  • Scoped document intelligence for quality and compliance teams

Integration Points

Internal document repositories and SharePoint librariesEnterprise identity providers via JWTInternal workflow and operations platforms via REST APICustom data ingestion from LIMS, eQMS, and knowledge bases

Ready to See Our Products in Action?

Whether you need a file transfer platform, a digital validation solution, or a secure enterprise AI we're ready to walk you through a live demonstration tailored to your environment.